Shipment
The following terms, conditions and shipping costs (all prices include value-added tax) apply:
Shipping provider
By default we ship with DHL.
Shipment within Germany
From an order value of 39 €, we deliver free of charge throughout Germany. For orders of less than € 39, the shipping costs amount to a flat rate of € 4.99.
Shipment abroad
We ship to the following countries:
- Belgium
- Denmark
- Luxembourg
- Netherlands
- Austria
- Switzerland
- Spain
The shipping costs to the countries listed above excluding Switzerland amount to 11,50 € per order.
The shipping costs to Switzerland amount to 13,00 € (excluding value-added tax) per order.
For deliveries to countries outside the European Union, further costs may occur in individual cases due to reasons we are not responsible for. These costs will be charged on your account. These include costs for bank transfers (for example transfer fees, exchange fees) or legal import duties and taxes (for example customs duties). For example, you will find more information at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially on Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-5 days, for deliveries abroad within 3-7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Please note that deliveries are not made on Sundays and other holidays.
